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Mission

Our mission is what drives our vision based off of our values and keeps Bright Light Disability Services on the path of outstanding services and support. We work, live and breath our values of Believe, Reliable, Inclusion, Goals, Humility, Teamwork, Loyalty, Independence, Gracious, Honesty and Trustworthy hence how our name came to light. What we want to accomplish is a complete acceptance and non-judgmental supportive community in every way, working together as a team on all levels to enrich the lives of those who need our assistance. Bright Light Disability Services promotes social justice and equality.


We are a welcoming and respectful business that values and celebrates the diversity that invigorates the communities where we work. We support inclusiveness for all individuals, including those with disabilities, those of many beliefs and faiths, LGBTQIA+ individuals, members of ethnically and linguistically diverse communities, and those of all ages.

Values

BRIGHT LIGHT

Believe

Bright Light Disability Services is built on a foundation of belief. We believe in all your hopes, dreams, goals, and your ability to accomplish anything. We are here to believe in you and to assist you on your own path of discovery, possibilities, opportunities and success.  

Reliable

We understand the complex needs of every person and how they can vastly differ from each person. It is our mission to ensure that every participant is heard, seen and has access to individualised care. With decades of experience in the industry, we understand the harsh reality of unreliable and unstable supports and working environments that significantly and directly effects the participants well-being and quality of life. Bright Light will bridge the gap and exceed expectations and deliver reliable and adequate support in all our services.

Inclusion

We understand there has always been a problem with segregation within all cultures, religions and disabilities. We work on inclusion as a main part of everyday, making sure every participant is included on every level with their consent, make sure they feel mentally, physically, and socially included and supported in order to maintain a happy peaceful life. 

Goals

Goals maintain a feeling of purpose, independence, self-discipline and ambition. All keys to remaining healthy in all the areas needed. At Bright Light, we will go through your personal needs, wants and ambitions and put together a detailed support plan that aligns with your personal growth and achievements to assist you with getting to your big end goal! Whatever that is! Big or small!  

Humility

At Bright Light, we believe it is critically important to remain humble and to approach every situation with a high degree of unselfishness and unconscious humility with all of our clients. We are all human and all have different multiple experiences that we can all share and learn from, no person is better than any other person, we are equal. We encourage everyone to share experiences and feelings to keep our perspective on reality but also to not be too serious in life and always look for the positives.  

Teamwork

It is important to us at Bright Light that not only do we have a teamwork attitude, but we implement that attitude across all facets of our life as it is crucial to success and our aim is to assist you in achieving and excelling in your goals. We feel it’s extremely important to work as a team in the best interests of all parties involved; team work makes the dream work! This is always approached with respect and professionalism.  

Loyalty

At Bright Light, Loyalty is to our participants, families, staff, near and dear and of course, the lovely community we get to see every day. Loyalty shows in many forms and we shine it in many directions, as we wish the best for you and your family, whether we can help you directly or refer you to one of our many wonderful connections who can. Loyalty is unconditional, we are here to help you today!  

Independence

Our aim at Bright Light is to create tailored plans with each possible participant and their chosen representative family for the best possible outcome. In every circumstance, we respect your privacy and choice and want to help you identify, promote and support your independence and reach your personal goals in a way that best suits you. 

Gracious

Being gracious in life is important to being a courteous, kind, pleasant person to interact with. We consider Bright Light to be this way because of our clear message, mission and values, of what we stand for. With experienced compassionate staff, and a gracious can-do attitude, we always remain affable. 

Honesty

Honesty is another quality like loyalty. Many lack these simple personality qualities. We endeavour to maintain our commitment to remain honest, sincere and transparent with our participants and their families, and we always strive for integrity in every action we take.

Trustworthy

Trustworthy, our last value. With all the other values stated are all connected to trustworthy. If there is no trust, all the values are not able to be maintained and will hold no meaning. Bright Light has an absolute expectation to trustworthiness. We want our clients, colleagues and community to know beyond doubt that we are trustworthy and we follow through. We strive to be that light for anyone that needs it! Do we need to help your light shine?

Mon - Fri: 8:30am-4:30pm​​​

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Bright Light Disability Services acknowledges Aboriginal and/or Torres Strait Islander peoples and communities as the traditional custodians of the land we work on and pay our respects to elders past, present and emerging. As an inclusive business, we also celebrate people of all backgrounds including people with disabilities, people of diverse religions and faiths, people from LGBTQIA+ communities, people from culturally and linguistically diverse communities, and people of all age groups.

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